THE PLATINUM CLUB REWARDS
Each time you dine with us, you will receive points for every dollar spent on food and beverages; tax and gratuity not included. As your club points add up, you become eligible for rewards and special membership benefits, courtesy of Eddie Merlot’s. In addition, you will receive information on special events, offers, and Eddie Merlot’s merchandise. These may include double-point days, themed dinners, wine tasting parties, members-only dinners, member-priced wine selections, and entrées, plus surprise bonus rewards. And when you dine with us for your birthday or anniversary, you will receive $25 off for your birthday and $25 off for your anniversary.
Ask our Private Dining Managers about our Private Dining Rewards Program!
LEVELS OF DISTINCTION
You will earn rewards for every meal you enjoy at Eddie Merlot's!
1 Dollar = 1 Point
Diamond Card After you spend $5,000* within a rolling 12 month period
1 Dollar = 1.1 Points
Black Card After you spend $7,500*within a rolling 12 month period
1 Dollar = 1.2 Points
START REWARDING YOURSELF NOW
To earn Platinum Club points, your membership card must be presented each time you dine at Eddie Merlot’s. If you forget your card, you can still earn points by providing your name or your account number. Each time you dine at Eddie Merlot’s and present your card, you can receive an updated status of your total club points. Keep your Platinum account active by dining with us at least three times with a minimum of $500 spent per rolling twelve months. Click HERE to join now!
REDEEM YOUR REWARDS
You may convert your points into dining credits or you may redeem for wine, trips, private in-home parties, and more. To convert your points into dining credits please call 4 days prior to dining, at 800-326-5961, ext. 220, available from 8:00 a.m. - 5:00 p.m. Monday - Thursday and 8:00 a.m. - 12:00 p.m. Friday, Eastern Daylight Time or fill out the online redemption form.
PLATINUM CLUB REDEMPTION PROCEDURES
Redeeming Points and Account Statements
ONLINE at EddieMerlots.com (Hover over Platinum Club, click on Rewards and Point Redemptions)
CALL the Platinum Club Help Desk at 800-326-5961, EXT. 220, available from 8:00 a.m. - 5:00 p.m. Monday - Thursday and 8:00 a.m. - 12:00 p.m. Friday, Eastern Daylight Time
RULES AND REGULATIONS
- Check your point receipts. Any errors must be adjusted on the day the transaction was made.
- Club benefits and rewards available only at participating Eddie Merlot’s locations.
- Eddie Merlot’s employees, family members, or people living in the same household as Eddie Merlot’s employees are not eligible to participate.
- Eddie Merlot’s is not liable for points or rewards lost due to fraudulent or unauthorized use. This includes fraud caused by lost cards.
- Eddie Merlot’s may terminate any membership if fraud is suspected.
- Eddie Merlot’s reserves the right to make changes in the rules or redemption levels, audit or cancel your account, or terminate The Platinum Club at any time without notice.
- Federal and state tax liabilities are the responsibility of the cardholder.
- Members cannot get credit for visits prior to enrollment.
- Members must be 21 years of age or older.
- Not presenting your card at the time of purchase may delay point accumulation.
- One card issued per person.
- Only the member paying the bill may accumulate points or use dining credits.
- Please keep your Platinum Club account active by dining with us at least three times with a minimum of $500 spent per rolling twelve months. Accounts with periods of inactivity longer than twelve months will be canceled and participation in the Platinum Club benefits will end.
- Points accumulate for every dollar spent on food and beverages; tax and gratuity not included. Points on alcoholic beverages only available where allowed by law. Points on alcoholic beverages are not allowed in Indiana, Ohio, Kentucky, and Pennsylvania. Points on alcoholic beverages are allowed in Illinois, Michigan, Virginia, and Colorado. Points on alcoholic beverages may be earned in Arizona only if food accompanies the alcohol. Points do not accrue on retail purchases.
- Points are automatically credited to your account when you present your club card to your server.
- Points are non-transferable.
- Points earned or redeemed do not apply to tax or gratuity.
- Points have no cash value and may not be redeemed for cash.
- Points may be earned at non-participating Platinum Club Eddie Merlot’s restaurant(s) by bringing the original receipt to your participating restaurant.
- The program may be used for individual reservations. Accounts will be audited monthly.
- To redeem a birthday/anniversary reward, your Platinum Club account must be current with dining activity within the prior 12 months. We cannot honor any variances or make exceptions.